Customer Service Ambassador

4 weeks ago


Elgin, Moray, United Kingdom Arnold Clark. Full time
Job Title: Customer Service Ambassador

We are seeking a talented individual to deliver an exceptional customer experience at our Fiat branch in Elgin.

About the Opportunity:

This is an exciting chance for a customer service enthusiast who is passionate about creating an outstanding experience. As a Product Genius, you will be an in-branch expert, dedicated to learning about our products and developing your communication skills to help customers make informed decisions.

Key Responsibilities:
  • Preparing the showroom and cars for the day ahead.
  • Assisting with showroom presentation and advertising.
  • SUPPORTING THE SALES DEPARTMENT AND DELIVERING EXCELLENT CUSTOMER EXPERIENCE.
  • Organising and accompanying customers on test drives.
  • Staying up-to-date on our vehicles and manufacturers.
  • Enhancing the customer journey from enquiry to delivery.
Essential Skills:
  • A confident communicator with a positive attitude.
  • A willingness to go the extra mile.
  • A full UK driving licence.
  • The ability to work independently and as part of a team.
What We Offer:
  • 33 days' holiday allowance with room to grow.
  • Generous retail discounts.
  • Private healthcare.
  • Pension scheme.
  • Maternity and paternity packages.
  • Opportunities for training and progression.
About Us:

Arsnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives, and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent, and encourage ambition.

Estimated salary: £28,500 - £33,000 per annum.



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