Hospital Receptionist

6 days ago


Brentwood, Essex, United Kingdom Nuffield Health Full time

Job Summary:

We are seeking a highly skilled and empathetic Front Desk Coordinator to join our team at Nuffield Health Brentwood Hospital. As the first point of contact for patients and visitors, you will play a vital role in ensuring a positive and welcoming experience for everyone who enters our hospital.

Key Responsibilities:

  • Provide exceptional customer service to patients, visitors, and staff, responding to queries and concerns in a professional and courteous manner.
  • Manage the front desk efficiently, handling incoming calls, emails, and correspondence, and ensuring that all paperwork and administrative tasks are completed accurately and on time.
  • Coordinate patient flow and ensure that patients are directed to the correct areas of the hospital, providing clear and concise information about their appointments and treatments.
  • Work collaboratively with other departments and staff members to ensure seamless communication and a smooth hospital operation.
  • Prepare and maintain clinical paperwork, referral forms, charge sheets, and other administrative documents, ensuring that all information is accurate and up-to-date.

About Us:

Nuffield Health is a leading healthcare provider, dedicated to delivering high-quality patient care and exceptional service. Our modern hospital in Brentwood offers a range of services, including outpatients, minor procedures, inpatients, and major surgical specialties. We pride ourselves on our reputation for clinical excellence and outstanding care, and we are committed to providing a supportive and inclusive work environment for all our staff.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional development and career advancement
  • A supportive and inclusive work environment
  • Access to our on-site gym and wellness facilities
  • Private healthcare and other benefits

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