Hospital Receptionist

4 months ago


Brentwood, United Kingdom Spire Healthcare Full time

**Hospital Receptionist - Part Time | Spire Hartswood Hospital, Brentwood | £22,327.50 per annum FTE + excellent benefits | 19 hours per week | Permanent
At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.

As part of our commitment to both patients and colleagues we are looking for a Hospital Receptionist to join our wonderful team. This is an excellent opportunity for someone with previous experience join us.

This is a permanent part time role working an average of 19 hours per week. We predominantly work Monday - Friday, however we normally work 1 in 4 Saturdays. The department is open from 08.00-20.30, shifts will be completed between these times. Exact shift pattern and timings along with sample rota will be discussed with suitable applicants.

**Duties and responsibilities**:

- Ensure that all customers are greeted in a professional manner and their identity and purpose of visit is established.
- Daily use of SAP (the hospital computer system) including updating and amending patient records, making appointments and taking payments.
- Ensure Patient Waiting Time in reception is monitored and Patients are kept up to date.
- Post charges to patient accounts and ensure correct billing. Accurate cash collection and banking to be completed at end of each day.
- To operate the hospitals switchboard.
- Liaison with internal departments regarding clinic room allocations and changes to the clinic schedule as well as making appointments and bookings for treatments.
- Explain and assist patients with all queries wherever possible.

**Who we're looking for**:

- Minimum of one years’ experience in a customer facing role
- Minimum of one years’ experience in an administrative role
- Ability to work under pressure in a calm, efficient and courteous manner
- Ability to flex priorities as new demands arise during the working day
- Quality focused, attention to detail, Highly organised

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

**Please see the attached benefits leaflet for more information.**

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
- Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date._

About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We’re committed to looking after people, both patients and staff. Join us, and you’ll receive a warm welcome.

**Who are we?**:

- A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

About the Team: Spire Hartswood Hospital is a well-established provider of private hospital treatments. We provide comprehensive diagnostic services and treatments in a comfortable and relaxed private hospital environment. You can get fast access to expert consultants who can provide you with personalised treatments and aftercare.


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