Front of House and Visitor Experience Coordinator

2 days ago


London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full time

Company Overview

The Science Museum's world-class collection forms an enduring record of scientific, technological, and medical advancement from across the globe. As part of the world-leading Science Museum Group, the Science Museum in London is known for its inspiring collections and excellent visitor experience.

 

About the Role

We are looking for a skilled Front of House and Visitor Experience Coordinator to join our team on a part-time weekend basis, covering every Saturday and Sunday. The successful candidate will be responsible for managing visitor flow at the entrance of the museum and processing museum admission tickets.

 

Key Responsibilities

  • Manage visitor flow at the entrance of the museum
  • Process museum admission tickets
  • Actively promote the museum offer and upsell commercial and retail activities
  • Encourage Gift Aid and email opt-ins to meet targets

 

Salary and Benefits

The salary for this role is up to £13.15 per hour, with 14 hours worked per week. This equates to a weekly salary of £184.10 and an annual salary of approximately £9,583.20 based on a full-time equivalent of 35 hours per week.

 

What We Offer

  • Career growth opportunities
  • Enhanced support with personal and professional development
  • Work-life balance with 35 days annual leave (full-time equivalent)
  • Health and dental insurance
  • An enhanced contributory pension scheme
  • Great discounts on entry to exhibitions, shops, cafes, and access to other museums in the NMDC network


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