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Insurance Professional

2 months ago

Lewes, East Sussex, United Kingdom Ardonagh Advisory Full time
About the Role

We are seeking a highly skilled and motivated Insurance Advisor to join our team at Ardonagh Advisory. As an Insurance Advisor, you will play a key part in our business, speaking to customers and providing advice on new products, renewals, and ensuring we understand their needs and provide products and services that exceed their expectations and retain their loyalty.

Key Responsibilities
  • Dealing with customer inquiries, understanding their needs, and providing insurance solutions tailored to their requirements
  • Ensuring timely and professional handling of customer calls, delivering exceptional customer experience, and adhering to business standards
  • Processing correspondence, renewals, and new business quotations
  • Completing workflow activities in accordance with approved business processes
  • Complying with approved procedures, customer service standards, and external regulatory bodies
  • Achieving and maintaining required competencies for the role
  • Handling customer complaints within the company's complaints procedure
Essential Criteria
  • Engaging personal communication style
  • Positive attitude, resilience, adaptability, receptiveness, and articulacy
  • Previous experience in sales or service, preferably in public-facing industries such as insurance, retail, or hospitality
About Us

Ardonagh Advisory provides over 200 specialist policies from nearly 100 offices across the UK. Our advisors work together with leading insurers to provide expert advice, engaging with and speaking the language of our customers to provide competitive protection that suits their needs.

We value knowing our stuff, being an open book, creating great partnerships, and sharing the passions of our customers. If you are an enthusiastic, results-driven, and motivated individual seeking a career, not just a job, then come and be part of our story.

Please note that we may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.