Technical Support Specialist

1 month ago


Bracknell, Bracknell Forest, United Kingdom ZipRecruiter Full time
Technical Support / Application Support Engineer

We are seeking a skilled Technical Support / Application Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing in-depth technical support for our platform, utilizing your expertise in Linux and SQL.

About the Role

This is an exciting opportunity to work with a growing organization that values innovation and customer satisfaction. You will be working closely with our development team to resolve complex technical issues and ensure the smooth operation of our platform.

Key Responsibilities
  • Provide technical support for our platform, including troubleshooting and resolving complex technical issues
  • Collaborate with the development team to identify and resolve technical issues
  • Develop and maintain technical documentation to support the platform
  • Participate in on-call rotations to provide 24/7 support
Requirements

To be successful in this role, you will need:

  • Strong knowledge of Linux and SQL
  • Experience with database management systems
  • Excellent problem-solving and analytical skills
  • Strong communication and teamwork skills
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced Technical Support / Application Support Engineer looking for a new challenge, please apply today.



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