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IT Support Specialist

2 months ago

Ramsgate, Kent, United Kingdom Ernest Gordon Recruitment Limited Full time

Unlock Your Potential in IT Support

We are seeking a talented Junior/Graduate IT Support to join our team at Ernest Gordon Recruitment Limited. As a key member of our IT department, you will play a critical role in providing exceptional customer and technical support for our clients and internal teams.

As an IT Support Specialist, you will be responsible for:

  • Providing first-line technical support to clients and internal teams
  • Escalating complex issues to senior technicians
  • Collaborating with cross-functional teams to resolve technical issues
  • Developing and maintaining knowledge of industry-specific technologies

We offer a comprehensive training program to help you develop your skills and advance your career. Our company values a great work-life balance, offering a 6-hour workday after completion of probation. If you are a motivated and enthusiastic individual with a passion for IT support, we encourage you to apply.

About the Role

  • Customer Support
  • 1st line IT Support
  • Recovery Management Software

About You

We are looking for a talented individual with a background in IT support or customer support. You should be willing to progress in a business and have excellent communication skills. Commutable to Ramsgate.