Food and Beverage Service Associate

5 days ago


Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full time

Job Summary:

We are seeking a highly motivated and enthusiastic individual to join our Food and Beverage Team as a Food and Beverage Service Associate. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring a memorable experience for all.

Key Responsibilities:

  • Provide passionate, knowledgeable, and friendly service to external and internal guests at all times.
  • Ensure smooth and efficient food and beverage service, anticipating guest needs before being asked.
  • Process all charges associated with the service of food and beverage on the cashiering system and report any discrepancies.
  • Maintain strong product knowledge of the ingredients, method of preparation, and presentation of all items on the menu and buffet.
  • Be comprehensively trained on how to maintain the level of guest service and care necessary to excel in this role.
  • Be required to multitask and work in a fast-paced environment.
  • Ensure high cleanliness and productivity standards are met and kept in accordance with company guidelines.
  • Maintain and follow health, safety, and security procedures at all times.
  • Always present yourself in a put-together, professional manner while retaining a high regard for personal grooming.

Requirements:

  • Previous experience in a similar position is advantageous, however, not essential as full training will be provided. No prior experience or qualifications are required.
  • Passion and enthusiasm for work in the hospitality and food industry.
  • Ability to work across a varied roster including mornings, evenings, weekends, and public holidays.


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