Event Operations Manager

3 days ago


South Ruislip, Greater London, United Kingdom The Athenaeum Club Full time
Job Description

The Athenaeum, a prestigious Private Members Club in central London, is seeking an exceptional Banqueting Manager. As the primary point of contact for banqueting and events, you will be responsible for delivering unparalleled guest experiences.

A competitive salary, based on experience, ranging from £50,000 to £65,000 per annum, is offered. Additionally, benefits include 4 weeks' holiday pro rata, paid days off during holidays, uniform provision, length of service rewards, recognition schemes, complimentary dry cleaning, death in service benefit, percentage of monthly staff fund, meals on duty, and an attractive staff pension.

About the Role

  • Train and coach staff members, ensuring they meet high standards of performance and customer satisfaction.
  • Manage departmental budgets, balancing profit maximization with employee and guest satisfaction.
  • Liaise with suppliers, external companies, and internal departments to execute events seamlessly.
  • Maintain accurate stock levels, roster, and holiday planning.
  • Cultivate strong relationships with club members, exceeding their expectations through exceptional service.
  • Foster a positive work environment, encouraging staff development and growth.

Requirements

  • Proven experience in event planning, preferably within a private club or luxury hospitality setting.
  • Demonstrated ability to learn quickly, adapt to change, and prioritize tasks effectively.
  • Exceptional organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
  • Strong communication and interpersonal skills, with a focus on building effective working relationships.
  • Knowledge of Jonas Club Management Software is preferred but not essential.


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