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Customer Service Representative

2 months ago


Coventry, Coventry, United Kingdom iQ Student Accommodation Full time
About the Role

We're looking for a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation.

As a Customer Service Advisor, you'll be responsible for ensuring our students feel at home by providing exceptional customer service and support. This will involve showing prospective students and their families around our site, helping students track down lost parcels, logging maintenance requests, and handling complaints and rent arrears with patience and understanding.

You'll be part of a fun and supportive team that's passionate about delivering an exceptional student experience. If you're a people person with great communication skills and a positive attitude, we'd love to hear from you

What We're Looking For
  • A positive and team-oriented individual with excellent communication skills
  • Experience in customer service, preferably in a fast-paced environment
  • Ability to work independently and as part of a team
  • Initiative and a willingness to learn and take on new challenges
What We Offer

As a Customer Service Advisor at iQ Student Accommodation, you'll receive a competitive salary and a range of benefits, including opportunities for career development and growth. You'll also be part of a fun and supportive team that's passionate about delivering an exceptional student experience.

So if you're looking for a challenging and rewarding role that will allow you to make a real difference in the lives of our students, we'd love to hear from you