Call Centre Operations Manager

1 week ago


Rochester, Medway, United Kingdom Constant Recruitment Ltd Full time
Job Description:

We are seeking a highly motivated Call Centre Operations Manager to join our team at Constant Recruitment Ltd. The successful candidate will have excellent communication skills, especially when handling sensitive information. They must be able to respond to incoming assistive technology calls, provide reassurance and support to vulnerable users, and summon emergency assistance when necessary.

The ideal candidate will have a strong background in CCTV monitoring, data protection, or work related to supporting individuals' wellbeing. They must also have an SIA CCTV license and familiarity with relevant legislation. We offer an estimated salary range of £28,000 - £35,000 per annum, depending on experience, plus benefits including Death in Service Benefit, 24-hour GP support, night shift health checks, counselling, free parking, free tea and coffee, mental health support, birthday day off, and Christmas concession day.


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