Freight Operations Manager

6 hours ago


Rochester, Medway, United Kingdom ALS Recruiting Ltd Full time

Role Summary:

We are seeking a highly skilled Freight Operations Manager to lead our ocean freight team in Rochester, Kent.

About the Role:

  • Oversight of day-to-day operations to ensure efficient workflows and smooth service delivery.
  • Management of key client accounts to maintain excellent relationships and service standards.
  • Leadership and guidance to support team development and performance.
  • Effective resolution of operational issues and escalation handling.
  • Compliance with industry regulations and best practices monitoring.

Responsibilities:

  • Daily operations management for the ocean freight team.
  • Client account management to drive business growth.
  • Team leadership and coaching for performance improvement.
  • Operational issue resolution and escalation management.
  • Industry compliance and best practice adherence.

Requirements:

  • Strong experience in ocean freight operations within freight forwarding.
  • Proven leadership skills with team motivation and management abilities.
  • Excellent organizational, communication, and problem-solving skills.
  • Customer-focused mindset with high service standards.
  • Knowledge of industry regulations and processes.

What We Offer:

  • Competitive salary: £45,000 - £55,000 per annum.
  • A supportive work environment with opportunities for career progression.
  • A collaborative team atmosphere with a focus on excellence.


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