Transportation Operations Manager
15 hours ago
This role is a great opportunity to join Amazon TA as a Transportation Area Manager, where you will be responsible for leading a team of associates in a cluster within the UK. As part of our Transportation Associate Programme (TAP), you will be responsible for overseeing the operations and engagement of your shift, with a focus on optimizing associates' experience and performance, safety, and efficiency.
Key Responsibilities- Safeguard your team's safety, promoting Amazon's Health and Safety standards, and ensuring compliance with all safety programs.
- Ensure your team is engaged and motivated, with a culture of ownership and high performance.
- Work with cross-functional teams to achieve operational excellence.
- Uphold Amazon's high standards of process quality and strive to improve and streamline processes.
- Act as a subject matter expert on processes and activities and actively share and promote best practices with your colleagues and network.
- Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
- Communicate daily metrics and report exceptions.
- Act as the responsible and accountable person in respect of the Operator License (O License).
- Prepare and participate in Operations daily calls to communicate your team's performance to TOM leadership.
- Ensure fleet and driver compliance through active monitoring and reporting.
Amazon's Transportation Service (ATS) team is a diverse and dynamic team that plays a central role in our success. As part of ATS, you will be welcomed into a team that captures data and uses it to drive decisions, making Amazon more innovative and efficient. We put safety first, and our people are our priority.
Requirements- Hold a Transport Managers Certificate of Professional Competence (CPC) National and International.
- A Degree.
- Relevant experience in leading a busy and large-scale transport operation within a growing and rapidly scaling business.
- Experience of people management and data-driven decision making.
- Experience with performance metrics and process improvement.
- Experience dealing with ambiguity, working under pressure, and handling changing priorities, to effectively prioritize and multitask.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
- Advanced proficiency in written and verbal English.
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