Transportation Operations Manager

15 hours ago


Rochester, Medway, United Kingdom Amazon TA Full time
About the Job

This role is a great opportunity to join Amazon TA as a Transportation Area Manager, where you will be responsible for leading a team of associates in a cluster within the UK. As part of our Transportation Associate Programme (TAP), you will be responsible for overseeing the operations and engagement of your shift, with a focus on optimizing associates' experience and performance, safety, and efficiency.

Key Responsibilities
  1. Safeguard your team's safety, promoting Amazon's Health and Safety standards, and ensuring compliance with all safety programs.
  2. Ensure your team is engaged and motivated, with a culture of ownership and high performance.
  3. Work with cross-functional teams to achieve operational excellence.
  4. Uphold Amazon's high standards of process quality and strive to improve and streamline processes.
  5. Act as a subject matter expert on processes and activities and actively share and promote best practices with your colleagues and network.
  6. Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
  7. Communicate daily metrics and report exceptions.
  8. Act as the responsible and accountable person in respect of the Operator License (O License).
  9. Prepare and participate in Operations daily calls to communicate your team's performance to TOM leadership.
  10. Ensure fleet and driver compliance through active monitoring and reporting.
About the Team

Amazon's Transportation Service (ATS) team is a diverse and dynamic team that plays a central role in our success. As part of ATS, you will be welcomed into a team that captures data and uses it to drive decisions, making Amazon more innovative and efficient. We put safety first, and our people are our priority.

Requirements
  1. Hold a Transport Managers Certificate of Professional Competence (CPC) National and International.
  2. A Degree.
  3. Relevant experience in leading a busy and large-scale transport operation within a growing and rapidly scaling business.
  4. Experience of people management and data-driven decision making.
  5. Experience with performance metrics and process improvement.
  6. Experience dealing with ambiguity, working under pressure, and handling changing priorities, to effectively prioritize and multitask.
  7. Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
  8. Advanced proficiency in written and verbal English.


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