Hospitality Service Ambassador

3 weeks ago


Birmingham, Birmingham, United Kingdom LGH Hotels Management Limited Full time

We are seeking a highly skilled and enthusiastic individual to join our hotel food and beverage team as a Care Team Member.

The ideal candidate will have a proven track record of delivering exceptional hospitality service, setting up the restaurant and bar for service, and maintaining the brand reputation by engaging with guests and taking their food and beverage orders.

With a contagious enthusiasm and sincere desire to create memorable guest experiences, this person will be responsible for using upselling opportunities to enhance the guest experience and creating a welcoming atmosphere that puts a smile on their face.

Key Responsibilities:
  • Set up the restaurant and bar for service
  • Serve as the face of the business and maintain brand reputation
  • Engage with guests and take food and beverage orders
  • Use upselling opportunities to enhance guest experience
Salary Information:

$40,000 - $60,000 per year

Benefits:
  • Enviable employee discounts on bedroom rates across the LGH hotel portfolio
  • Access to the IHG employee room benefit programme across their global portfolio (t&cs apply)
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking


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