Senior Program Manager, UK Skynet
12 hours ago
We are seeking a highly skilled and experienced Program Manager to lead the delivery of major satellite and terrestrial communication network services for the UK Skynet Service Delivery Wrap (SDW) program.
Key Responsibilities- Plan and lead all activities related to the successful delivery of the SDW program, ensuring timely and within-budget completion.
- Guide cross-functional program activities, communicating with the customer and program partners, directing service delivery, and assuring the highest level of customer support.
- Build Intelsat's position with the UK MoD by presenting space and ground network solutions to new opportunities and requirements within the program.
- Manage a complex and critical program, ensuring successful delivery of all Intelsat activities and services for the SDW program.
- Engage with the prime contractor, the UK MoD customer, other program partners, subcontractors, and vendors to ensure seamless collaboration and communication.
- Provide excellent customer service through transparent and frequent communication, on-time service delivery, continuous improvement, and proactive issue resolution.
- Address systemic issues with customer networks and provide recommendations for solutions based on customer interaction.
- Proactively identify and solve complex problems impacting the management and direction of the SDW program.
- Manage subcontractors and vendors to ensure service delivery and program success.
- Participate in negotiations with customers, partners, contractors, and vendors to achieve program objectives and to ensure continuity of contractual obligations.
- Bolster Intelsat's position with the UK MoD by keeping them informed on Intelsat products and services, uncovering new opportunities and requirements, and offering appropriate solutions.
- Support new business proposal efforts, as needed, by developing project plans, risk identification and mitigation plans, vendor cost quotes, and selected proposal content.
- University Degree in a STEM or business field.
- At least 10 years of experience in project or program management.
- UK citizenship and the ability to obtain a UK Government security clearance. Active Security Check clearance preferred.
- Extensive experience leading complex programs and projects with cross-functional and matrixed resources.
- Demonstrated expertise planning projects, solving problems, controlling change, managing risks and resources, and anticipating potential impacts.
- Experience in managing the delivery of satellite, telecommunications, or other technology services.
- Experience in satellite communications, spacecraft operations, or launch services.
- Talent to effectively manage execution of deliverables per terms of agreed contracts.
- The ability to travel up to 20% to meet business needs.
- Proficiency in MS office suite.
We are a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.
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