Customer Experience Specialist

4 days ago


Edinburgh, Edinburgh, United Kingdom Mitsui Company Full time
About the Role

We are seeking a Customer Experience Specialist to join our team at Mitsui Company. As a Brand Ambassador, you will play a vital role in delivering an outstanding customer experience, promoting our high-quality premium products, and driving sales to achieve commercial objectives.

The successful candidate will be a natural promoter of customer service excellence, with a passion for fashion and a keen eye for detail. They will connect with customers, provide personalized styling advice, and strive to help achieve commercial objectives by finding the best style solution for our customers.

Key Responsibilities:

  • Actively greet, assist, and sell in a professional and consultative manner to build multiple sales and champion our premium products.
  • Maintain a high awareness of visual merchandising principles to deliver an inspirational picture of our vision in store and drive store performance.
  • Assist in all tasks required to ensure the smooth day-to-day running of the store, promoting our brand and products, and adding value to every commercial opportunity that arises.

About Us

Mitsui Company is a leading womenswear brand that has grown from strength to strength since its inception. We are committed to dressing women of all ages, for all occasions, in fashionable and versatile clothing. Our focus is on providing high-quality fabrics and designs that make women feel confident and stylish.

We are dedicated to creating an inclusive culture that welcomes, develops, and celebrates a diversity of backgrounds, experiences, cultural references, and ideas within our business.

Salary: £28,000 - £32,000 per annum, dependent on experience.



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