Customer Experience Specialist

2 days ago


Edinburgh, Edinburgh, United Kingdom CITRUS CONNECT LTD Full time
Job Title: Home Comfort Advocate

Company Overview:
CITRUS CONNECT LTD is a renowned manufacturer of exceptional adjustable beds and rise & recliner chairs. Our mission is to enhance comfort, improve sleep, and promote freedom. As a Home Comfort Advocate, you will play a vital role in helping customers make informed choices that elevate their well-being.

Responsibilities:
  • Conduct in-home demonstrations to showcase the unique features and benefits of our products.
  • Develop personalized solutions to address customer needs and improve sleep quality.
  • Build trust and provide exceptional customer service.

Compensation and Benefits:
  • A highly competitive salary package with opportunities for top performers to earn up to £160,000.
  • A weekly bonus of £300 during the first 12 weeks for running allocated leads, plus an additional £25 for each completed demonstration.
  • An uncapped commission scheme with a 30% conversion rate and substantial income opportunities.
  • Comprehensive training and ongoing support to ensure your success.
  • A flexible working schedule, Monday to Friday with occasional Saturdays.


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