Customer Experience Specialist

2 days ago


Edinburgh, Edinburgh, United Kingdom Gather & Gather UK Full time

We are seeking a skilled Barista to join our team at Gather & Gather UK. As a Barista, you will be responsible for delivering exceptional customer service and creating high-quality drinks in a dynamic café environment.

About the Job

This is a part-time position, contracted to 26 hours per week. We offer a competitive salary of £14-17 per hour, depending on experience.

Key Responsibilities

Your main responsibilities will include:

  • Preparing and serving high-quality drinks and food to our customers
  • Maintaining a clean and organized bar area
  • Handling customer transactions and providing excellent customer service
  • Working effectively as part of a team to achieve sales targets and improve customer satisfaction
Requirements

To be successful in this role, you will need:

  • Previous experience in a similar role, preferably in a café or restaurant environment
  • Excellent communication and interpersonal skills
  • Able to work under pressure and maintain a positive attitude in a fast-paced environment
  • Basic knowledge of coffee-making and beverage preparation
Benefits

We offer a range of benefits to our employees, including:

  • A competitive hourly rate
  • Ongoing training and development opportunities
  • Access to exclusive discounts and promotions
  • A fun and supportive working environment


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