Claims Specialist

3 weeks ago


Mansfield, Nottinghamshire, United Kingdom National Highways Full time
Claims Handler Role

We are seeking a skilled Claims Handler to join our Green Claims Team at National Highways. As a Claims Handler, you will be responsible for managing a portfolio of cases, working with various stakeholders to ensure the collection of robust information and timely claims resolution.

Key Responsibilities:
  • Manage a portfolio of cases, investigating claims thoroughly and working with stakeholders to ensure accurate information.
  • Collaborate with the legal department and barristers to gather supporting evidence for claims, ensuring compliance with regulations and legislation.
  • Investigate cases, applying professional judgment and experience to support resolution, and work closely with insurers, service providers, and other teams to obtain necessary information.
  • Close cases through negotiation or by providing recommendations to the Claims Manager.
  • Produce reports and recommendations for the Claims Manager, ensuring accurate recording for auditing purposes.
Requirements:
  • Experience in handling cases within an insurance claims environment.
  • Excellent negotiating and client management skills.
  • Able to work under pressure and prioritize workload effectively.
  • Excellent interpersonal and communication skills.
  • Previous experience in office administration and competent IT skills, particularly in Microsoft Word and Excel.
About Us:

National Highways is a collaborative organization, and our Business Services team plays a crucial role in delivering our goals. We are looking for a skilled Claims Handler to join our team and contribute to our success.


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