CRM Campaign Manager

3 weeks ago

London, Greater London, United Kingdom 3Search Full time
Job Title: CRM Manager

Join our client, a leading name in SME finance, as a CRM Manager and play a key role in developing and managing CRM campaigns for high-growth areas of the business propositions.

About the Role:

The CRM Manager will spearhead the development and management of CRM campaigns, driving applications, optimizing customer messaging, and collaborating with stakeholders to enhance contact strategies. You'll lead projects from concept to delivery, leveraging data insights to improve customer experience and contribute to the growth of key products.

Key Responsibilities:
  • Develop and manage CRM campaigns to drive business growth and customer engagement.
  • Collaborate with stakeholders to enhance contact strategies and optimize customer messaging.
  • Lead projects from concept to delivery, leveraging data insights to improve customer experience.
  • Produce high-quality reports and insights to inform business decisions.
  • Work closely with the marketing team to develop and implement marketing strategies.
Requirements:
  • Proven experience in email marketing and CRM management, with hands-on knowledge of ESPs or CDPs.
  • Strong analytical skills with the ability to measure campaign results and propose optimisations.
  • Proficiency in HTML and understanding of CRM campaign data requirements.
  • Ability to create engaging customer messaging and develop effective CRM strategies.
  • Interest in SME business finance and the ability to connect with sector-specific products.
What We Offer:
  • Private Medical Insurance, Dental Insurance, and access to free online therapy sessions.
  • Discounts on fitness memberships, electric cars, and more through Wellhub.
  • Dedicated annual learning allowance and full access to an internal learning platform.
  • Support for reproductive health and financial planning through exclusive partnerships.
  • Award-winning parental leave policies and additional leave for fertility treatments and parental bereavement.
How to Apply:

Submit your CV now to be considered for this exciting opportunity to advance in the dynamic world of SME finance.

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