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Enterprise Systems Director

2 months ago

Bradford, Bradford, United Kingdom Liberty Global Full time
Director of Enterprise Systems

We're seeking a seasoned Director of Enterprise Systems to drive growth and innovation at our Shared Service Centre in Bradford. As a key member of our leadership team, you'll be responsible for developing and implementing a strategic vision for our Managed Services team, focusing on operational excellence, customer satisfaction, and expanding product and industry expertise across all service lines and geographies.

Key Responsibilities:
  • Lead and mentor a team of approximately 75 professionals across various Enterprise Systems, fostering a culture of continuous improvement and innovation.
  • Develop and implement a strategic plan to drive customer satisfaction and user adoption, measured through relevant metrics and KPIs.
  • Manage and optimize all existing systems, including licenses and usage, across both on-premise and cloud architecture.
  • Support the selection, implementation, and integration of new capabilities and verticals in alignment with growth plans.
Requirements:
  • Significant experience in Enterprise Systems management, including a leadership role in a global setting.
  • Proven track record of implementing and managing ERP, CRM, and other enterprise systems, especially within Oracle, Microsoft, and SAP.
  • Strong commercial and customer management skills, with experience of expansion into new markets and supporting business growth initiatives.
  • Wider understanding of the technology industry and emerging trends, and ability to leverage them to drive efficiency and innovation.
What We Offer:
  • Competitive salary and bonus
  • 25 days annual leave with the option to purchase additional days
  • Access to wellbeing and mental health benefits
  • Matched pension contribution up to 10%
  • Access to our car benefit scheme
  • Access to our online learning platform

We're an innovative, fast-paced, and passionate team, and we're excited to welcome a talented Director of Enterprise Systems to join us on our journey.