Customer Service Representative

2 weeks ago


Kirkwall, United Kingdom Lidl in Deutschland Full time
{"title": "Customer Assistant", "description": "

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career development and progression, with training and support to help you thrive in your role

Requirements

  • Experience working in a fast-paced environment, with excellent customer service skills
  • Flexibility to start a shift early or finish late, with a positive approach to changing priorities
  • Drive and passion to work hard and make your store a success

Join Our Team

We are proud to be a supportive and inclusive team, with a strong focus on customer satisfaction and employee well-being. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.

", "lang_code": "en-US"}

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