Head of Fraud Prevention Strategy

2 weeks ago

London, Greater London, United Kingdom LexisNexis Risk Solutions Full time
About LexisNexis Risk Solutions

LexisNexis Risk Solutions is a leading provider of risk assessment and management solutions. Our Business Services vertical offers a range of solutions to help businesses drive revenue growth, maximize operational efficiency, and improve customer experience.

About the Role

The Head of Engagement Management will lead and develop a team of Engagement Managers who support customers in optimizing their fraud strategies. This involves maximizing the value from LexisNexis Risk Solutions' fraud prevention product portfolio.

Key Responsibilities

  • Supporting Engagement Managers in delivering fraud strategies that maximize value from LexisNexis Risk Solutions' fraud prevention products.
  • Coaching Engagement Managers on career development plans, performance management, and regular catch-ups.
  • Tracking and driving key account growth through supporting the team in defining and executing account roadmaps.
  • Building and managing relationships with key Exec/Senior Stakeholders across the customer base.
  • Collaborating with key customers to identify and address strategic issues, operational, and regulatory requirements.
  • Adding value by proactively identifying and mitigating risks, providing innovative solutions and recommendations quickly and efficiently.

Requirements

  • Previous experience as a fraud manager or equivalent within the financial services industry.
  • Experience with fraud prevention strategies utilizing industry-leading applications.

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