Fraud Prevention and Detection Lead

1 month ago

London, Greater London, United Kingdom Zopa Bank Limited Full time

About the Role

We are seeking an experienced Fraud Prevention and Detection Lead to join our team at Zopa Bank Limited. As a key member of our risk management team, you will be responsible for developing and implementing effective fraud prevention and detection strategies to protect our customers and the business.

Key Responsibilities

  • Develop and maintain successful fraud strategies to protect customers and the business, including the delivery of fraud prevention and detection solutions.
  • Define and develop controls roadmaps, deliver and maintain a robust fraud risk framework.
  • Develop and encourage industry partnership and collaboration, acting as the Zopa Fraud Subject Matter Expert and maintain a strong network to understand industry best practices and emerging trends.
  • Ensure that we adhere to current legislations and regulations and adjust the fraud strategy to meet future changes, when required.
  • Complete root cause analysis to identify fraud trends and to support the creation of enhanced controls, once gaps are identified.
  • Assist with the production of analytical reports to facilitate decision making as well as support with the management of the fraud systems and the underlying rules, as required.

About You

  • You'll be an experienced leader in Fraud Strategy with a strong background in fraud detection and prevention.
  • Your expertise in fraud, ideally gained from experience in either a financial institution or consultancy, will be essential in defining and delivering strategies that relate to fraud prevention and detection across first party fraud, third party fraud and authorised push payments (APP) fraud.
  • You have experience working with cross-functional teams to effectively manage fraud detection and prevention activities ensuring relevant policies, procedures and standards are implemented and met.
  • You are the subject-matter expert on fraud risk, advising stakeholders on emerging trends, regulatory changes and best practices.
  • You have excellent stakeholder management skills and experience working with Operational colleagues to optimise and streamline processes and procedures to deliver an enhanced fraud risk framework.
  • Ideally, you have experience in delivering insight using data analytics and data visualisation to a non-technical audience using SQL, SAS, Excel, VBA, R, Python, Tableau, Power BI.

What We Offer

At Zopa Bank Limited, we value flexible ways of working and offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people.

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