Reservations and Sales Consultant

6 days ago


Egham, United Kingdom Warner Hotels Full time

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Reservations Advisor / Holiday Sales Advisor at the Runnymede on Thames. As a key member of our sales team, you will be responsible for providing exceptional service to our guests, helping them to find the perfect holiday or experience that meets their needs and exceeds their expectations.

Key Responsibilities:

  • Provide informative and accurate advice and guidance to guests looking to book or discuss their future holiday at one of our hotels or villages.
  • Work in a high-performing, guest-centered environment to create rewarding relationships with our guests and meet the Warner standard and their expectations.
  • Previous experience within a similar position as a Reservations Advisor is desirable but not essential.

Benefits:

  • 20% team member discount across Warner Leisure Hotels and Haven holidays for you, your family, and friends.
  • Free use of onsite gym and leisure facilities.
  • Free and 60% discount of food onsite.
  • Reward and recognition schemes including long service.
  • Externally recognized qualifications that will give you the opportunity to progress and develop within Bourne Leisure.
  • Government and company pension scheme.

About Us:

At Warner Hotels, we are committed to providing exceptional service to our guests and creating a welcoming and inclusive environment for all. We value diversity, equity, and inclusion and are an equal opportunities employer. We encourage applications from all backgrounds, communities, and industries and are happy to discuss any reasonable adjustments or flexibility that you may require.


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