Reservations Advisor

Salary : £26,234.21 per annum

We have a fantastic opportunity for a Reservations Advisor / Holiday Sales Advisor to join us at theRunnymede on Thames.

Purpose of the role:

We are looking for team who can demonstrate great listening skills, have a problem solving attitude and will help our guests to buy the holiday or experience that's perfect for them.

Role responsibilities:

• As Holiday Sales Team Member at Warner you will work in a high performing, guest centred environment onsite at our hotel.
• Your goal is to create rewarding relationships with our guests by providing an individual, tailor made experience, ensuring you meet the Warner standard and our guests' expectation
• Providing informative and accurate advice and guidance for guests looking to book or discuss their future holiday at one of our hotels or villages, allowing them to talk in confidence with you
• Previous experience within a similar position as a Reservations Advisor is desirable but not essential.

The benefits of working with us:

• 20% team member discount across Warner Leisure Hotels and Haven holidays for you, your family and friends
• Free use of onsite gym and leisure facilities.
• Free and 60% discount of food onsite
• Reward and recognition schemes including long service
• Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure
• Government and company pension scheme

Location: Runnymede on Thames

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us

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