Call Centre

**Overview**:
**Hours**
- Full-time (40 hours per week)
- You will be allocated shifts between 8am and 7pm Monday-Sunday.

**Salary**
- £10.57 per hour (£21,985.60 per annum) increasing to £11.00 per hours (£22,880.00 per annum) after successful completion of probationary period
- Sales roles also have a monthly bonus available for top performers

**Start date**
- We are able to offer 2 start dates for this position:
Monday 22nd January

Monday 26th February

Add an annual turnover of $24 billion to a rental and leasing fleet of 2 million vehicles spread across 10,000 locations worldwide and you get Enterprise Mobility - a business that’s grown into the largest global mobility provider in the world.

We’re currently seeking home-based **Customer Support and Sales Representatives** to join our UK Contact Centre.

**Responsibilities**:

- Listening to customer requirements and presenting appropriate solutions
- Relationship building by maintaining exceptional customer service standards
- Communicating company values to our customers

**Qualifications**:

- Ability to build a personal rapport with the customer
- Target driven/sales aptitude
- Excellent communication skills
- Confident telephone manner
- Ability to work independently and to be self-motivated
- Must be currently based in the UK

**Key (minimum) requirements - Personal**
- Working shifts between Monday to Sunday 8am - 7pm (40 hrs per week)
- Must be able to provide a suitable home-office environment which is free from noise and any distractions. (Desk and ergonomic chair are required)
- Must have a suitable alternative location from which to work in the event of an outage
- Strong PC skills and technical aptitude

**Key (minimum) requirements - Technical (to be updated)**
- A Windows Desktop / Laptop PC (Macs are not accepted)Windows 10 (or above) Operating System
- Internet access provided by a cable or DSL provider - WIRED CONNECTION AT ALL TIMES - WIRELESS CONNECTION IS PROHIBITED
- Router must be VOIP compatible
- ** Minimum upload speed of 2.0 mbps and Minimum download speed of 5.0 mbps**

**_ Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality._