General Assistant

5 days ago


Guildford, Surrey, United Kingdom Holroyd Howe Full time
Job Title: General Assistant Job Summary: We are seeking a highly motivated and organized General Assistant to join our team at Holroyd Howe. As a General Assistant, you will play a vital role in ensuring the smooth operation of our kitchen and dining areas. Your primary responsibilities will include assisting in food preparation, maintaining a clean and tidy environment, and providing exceptional customer service to our clients. Key Responsibilities: * Assist in the preparation of food and snacks * Maintain the kitchen and restaurant areas in a clean and tidy state at all times * Provide a friendly, efficient, and hygienic service to all customers * Wash up on a rota basis or as required Client Service: * Ensure that customers are given a prompt and efficient service and expectations are consistently exceeded * Be customer-focused at all times, visible during service periods, approachable, and quick to exceed expectations in fulfilling customer needs * Project a willing and helpful attitude to customers; seek the appropriate knowledge of food items sold throughout catering areas and keep areas and service counters clean and fully stocked People: * Treat team members at location as you would expect to be treated * Cooperate with all team members and undertake duties in the kitchen/service areas as requested to ensure an efficient and effective service is delivered at all times Health & Safety, Food Safety, The Environment: * Attend food safety, health and safety, and environmental training courses as required * Rigorously follow the unit cleaning schedules Additional Responsibilities: * Attend all location meetings as required * Show commitment to company values in all aspects of your role * Act as a positive ambassador for the business * Attend to any reasonable request made by the client or Holroyd Howe Management * Ensure compliance with the company's policy on safer recruitment and safeguarding children and young adults at all times whilst at work Requirements: * Ideally have experience working within Education catering * Have good Health & Safety knowledge * Flexible with a can-do attitude, customer-focused * Fun and enthusiastic * Have excellent organization skills * Demonstrate great attention to detail * Be a team player and enjoy succeeding as a team * Possess great customer service skills * Have a flexible approach to work Site-Specific Duties: * Setting up the dining room * Cleaning up after breakfast * Washing dishes * Serving on the counters * Setting up snack for nursery in the morning and afternoon and delivering them * Cleaning the dining room after lunch * Setting up and clearing the staffroom before and after lunch Equal Opportunities Employer: Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children. References: This appointment is offered on the return of satisfactory professional references. IND3
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