IT Support Specialist
6 days ago
Henderson Scott is seeking an experienced ICT Engineer to join our busy engineering team, working closely with end customers and taking full ownership of customer issues.
Key Responsibilities:
- Provide expert-level technical support to address complex issues.
- Troubleshoot hardware, software, and network-related problems.
Requirements:
- Microsoft Windows desktop and server configuration and support experience.
- Exchange On-Prem and Online configuration and support experience.
- Terminal server environment configuration and support experience (Citrix, AVD, RDS).
- Active Directory configuration and administration.
- Strong knowledge and understanding of Group Policy.
- Strong general networking skills (CLI, Subnetting, NAT).
- Router configuration and support experience (Cisco, HP, Draytek).
- Firewall configuration and support experience (Watchguard, SonicWALL).
- HP ProLiant and Dell PowerEdge Server Hardware support experience.
- Strong understanding of Office 365, Microsoft Azure, and SSL Certificates.
- Experience with Microsoft SQL Server 2012 and later - Setup, configuration, backups, and maintenance plans.
- Knowledge of networking and related technologies - Active Directory, DNS, DHCP, VPN, Firewall.
- Automation scripting languages Python and PowerShell.
What We Offer:
Henderson Scott offers a competitive salary and a dynamic work environment.
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