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IT Support Specialist

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

We are seeking an IT Helpdesk Coordinator to join our team at Think Specialist Recruitment. This is a permanent, full-time position with a competitive salary of up to £33,000 depending on experience.

The ideal candidate will have a background in IT, preferably in IT Support, Helpdesk, or 1st & 2nd line support. You will be responsible for providing 1st line and some 2nd line support to staff at all levels in the company, working in a small team of 3.

Key Responsibilities:

  • Onboarding, changing, and offboarding users in AD, Google, and other systems.
  • Providing 1st line and some 2nd line support for users with computer problems, including remote support.
  • Installing equipment at users' desks.
  • Re-imaging computers using SCCM.
  • Supporting warehouse users.
  • Checking the state of the network.
  • Documenting procedures.
  • Working within the IT Security framework.

Benefits:

  • Hybrid working.
  • Free on-site parking.
  • 25 days annual leave.
  • Lunch paid for when working on site.

This is a great opportunity to join a highly supportive team and work in a dynamic environment. If you have the skills and experience we're looking for, please apply today.