Bar Operations Manager
3 weeks ago
Lead and motivate a team to deliver exceptional customer service and achieve targets.
Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
Ensure all operations comply with health and safety regulations, company policies, and standards.
Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Support staff development through ongoing training, mentoring, and creating growth opportunities.
Requirements:
Proven experience as a Bar Manager, Venue Manager or in a similar role.
Strong leadership and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Exceptional customer service and problem-solving abilities.
Knowledge of health and safety regulations.
Strong organisational and multitasking skills.
Experience in budgeting, financial management and Cellar Management.
Flexibility to work evenings, weekends, and holidays.
What We Offer:
Attractive salary plus annual bonus opportunity.
On-site accommodation, subject to availability and T&Cs.
An inclusive, supportive work environment.
Comprehensive training and ongoing support.
Career development opportunities, including fully funded qualifications.
Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more
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