Customer Service Assistant

1 week ago


Edinburgh, Edinburgh, United Kingdom Pertemps Edinburgh Full time

Housing Department Assistant

We are seeking a skilled and experienced individual to join our Housing Department as a Customer Service Assistant. The successful candidate will provide administrative support to our clients' busy housing department.

Key Responsibilities:

  • Provide administrative support to the housing department
  • Assist with revenue collection and housing benefits applications
  • Gather proof of income required for housing benefit applications
  • Provide reliable business support through various formats
  • Handle small balance letters and manage bills from suppliers
  • Address broken meters and handle sensitive information
  • Process gas force entries and work within a team to address customer issues
  • Perform general admin duties such as dealing with mail

Requirements:

  • Knowledge of IT systems such as Outlook, Word, and Excel
  • Excellent customer service skills
  • Ability to handle difficult situations with the public
  • Good problem-solving skills
  • Honesty, trustworthiness, and punctuality
  • Excellent timekeeping skills

A basic disclosure will be required for this role at a cost of £25.



  • Edinburgh, Edinburgh, United Kingdom Farmfoods Full time

    We are seeking a reliable and friendly Retail Assistant to join our team at Farmfoods. As a Retail Assistant, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and working collaboratively with your colleagues to achieve sales targets.Key Responsibilities:Provide a warm and welcoming service...


  • Edinburgh, Edinburgh, United Kingdom Farmfoods Full time

    Job Summary:We are seeking a reliable and friendly Retail Assistant to join our team at Farmfoods. As a Retail Assistant, you will be responsible for providing excellent customer service, handling stock, and working collaboratively with your team to maintain a safe and clean shopping environment.Key Responsibilities:Provide a warm and welcoming experience...


  • Edinburgh, Edinburgh, United Kingdom Farmfoods Full time

    Job Summary:We are seeking a reliable and friendly Retail Assistant to join our team at Farmfoods. As a Retail Assistant, you will be responsible for providing excellent customer service, handling stock, and working collaboratively with your team to maintain a safe and clean shopping environment.Key Responsibilities:Provide a warm welcome to all customers,...


  • Edinburgh, Edinburgh, United Kingdom Scottish Prison Service Full time

    Job PurposeThe Prisoner Services Assistant will be responsible for providing an efficient and effective shopping and sundry provision service to the prisoner population within strict deadlines in a fast-paced environment.Key Responsibilities:Contribute to the delivery of an effective and efficient grocery/shopping service in accordance with agreed...


  • Edinburgh, Edinburgh, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and enthusiastic Customer Service Assistant to join our team in Edinburgh. As a key member of our retail team, you will play a vital role in providing excellent customer service and contributing to the overall success of our store.Key Responsibilities:Provide exceptional customer service and engage with customers to...


  • Edinburgh, Edinburgh, United Kingdom Scottish Prison Service Full time

    Job PurposeThe post holder will provide an efficient grocery and sundry provision service to the prisoner population within strict deadlines in a fast-paced environment.They will accurately collate and process individual orders, via a bagging & tagging operation and delivering the orders to residential areas.The post holder may be required to cover the...


  • Edinburgh, Edinburgh, United Kingdom Scottish Prison Service Full time

    Job SummaryThe successful candidate will be responsible for providing an efficient shopping and sundry provision service to the prisoner population within the Scottish Prison Service. This will involve accurately collating and processing individual orders, through a bagging and tagging operation, and delivering the orders to residential areas.Key...


  • Edinburgh, Edinburgh, United Kingdom Scottish Prison Service Full time

    Job PurposeThe post holder will provide an efficient grocery provision service to the prisoner population within strict deadlines in a fast-paced environment.They will accurately collate and process individual orders, via a bagging & tagging operation and delivering the orders to residential areas.The post holder may be required to cover the Prisoner Wages...


  • Edinburgh, Edinburgh, United Kingdom Scottish Prison Service Full time

    Job PurposeThe post holder will provide an efficient and effective shopping and sundry provision service to the prisoner population within strict deadlines in a fast-paced environment.They will accurately collate and process individual orders, via a bagging & tagging operation and delivering the orders to residential areas.The post holder may be required to...


  • Edinburgh, Edinburgh, United Kingdom Aberdeenshire Council Full time

    We are seeking a highly skilled Administrative Assistant to join our team. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.The role will involve providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.


  • Edinburgh, Edinburgh, United Kingdom Europcar Full time

    Job Title: Customer Service Vehicle Returns AssistantAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Vehicle Returns Assistant at our Edinburgh Airport location. As a key member of our vehicle returns team, you will play a vital role in providing exceptional customer service to our...

  • Branch Assistant

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Booker Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Branch Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a seamless and efficient experience.Main ResponsibilitiesAs a Branch Assistant, you will be responsible...

  • Store Assistant

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Toolstation Full time

    About the RoleWe're looking for a Store Assistant to join our team in Edinburgh Seafield. As a Store Assistant, you'll be the face of Toolstation, making a fantastic first impression and building long-lasting relationships with our customers.Key ResponsibilitiesProvide exceptional customer service, ensuring our customers have a great experience while in our...

  • Store Assistant

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Toolstation Full time

    About the RoleWe're looking for a Store Assistant to join our team in Edinburgh Seafield. As a Store Assistant, you'll be the face of Toolstation, making a fantastic first impression and building long-lasting relationships with our customers.Key ResponsibilitiesProviding excellent customer service and ensuring a great customer experienceChecking and...

  • Store Assistant

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Toolstation Full time

    About the RoleWe're looking for a Store Assistant to join our team in Edinburgh Seafield. As a Store Assistant, you'll be the face of Toolstation, making a fantastic first impression and building long-lasting relationships with our customers.Key ResponsibilitiesProviding exceptional customer service and ensuring a great customer experienceChecking and...


  • Edinburgh, Edinburgh, United Kingdom Tesco Full time

    About the RoleWe are seeking a reliable and enthusiastic colleague to join our team as a customer-facing retail store assistant. As a key member of our team, you will be responsible for providing an exceptional shopping experience for our customers.Key ResponsibilitiesEngage with customers to understand their needs and preferences.Assist customers with...

  • Branch Assistant

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Booker Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Branch Assistant to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a fast and efficient shopping experience.Main Responsibilities Provide excellent customer service and ensure that...


  • Edinburgh, Edinburgh, United Kingdom Adecco Full time £13

    Senior Customer Operations AssistantAre you passionate about delivering exceptional customer service? Our client, a leading financial services provider, is seeking a Senior Customer Operations Assistant to join their team in Edinburgh.This role involves providing support in resolving customer complaints with empathy and in compliance with regulatory...


  • Edinburgh, Edinburgh, United Kingdom Network Rail Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Network Rail. As a key member of our station team, you will provide a first-class customer experience, ensuring a safe and welcoming environment for passengers, retailers, and Train Operating Companies.Key Responsibilities1....

  • Store Assistant

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Toolstation Full time

    About the RoleWe're looking for a Store Assistant to join our team in Edinburgh Seafield. As a Store Assistant, you'll be the face of Toolstation, making a fantastic first impression and building long-lasting relationships with our customers.Key ResponsibilitiesProvide exceptional customer service, ensuring our customers have a great experience while in our...