Customer Service Assistant

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Farmfoods Full time

Job Summary:

We are seeking a reliable and friendly Retail Assistant to join our team at Farmfoods. As a Retail Assistant, you will be responsible for providing excellent customer service, handling stock, and working collaboratively with your team to maintain a safe and clean shopping environment.

Key Responsibilities:

  • Provide a warm welcome to all customers, answering their queries and resolving any issues promptly.
  • Assist customers in finding products, offering helpful advice and guidance where needed.
  • Operate the tills efficiently, providing a fast and friendly service, and ensuring accurate handling of cash and stock.
  • Contribute to the daily and weekly routines that keep our shops safe, clean, and tidy.
  • Work effectively as part of a small team, being reliable and flexible with your shifts.

Requirements:

  • A friendly, positive, and hardworking approach to work.
  • Ability to work well under pressure, juggling multiple tasks and responsibilities.
  • Flexibility with your shifts, including weekends and varying hours.
  • Reliability and trustworthiness, as you will be an important part of a small team.

What We Offer:

  • A competitive hourly rate, depending on your age.
  • 6 weeks holiday per year, plus bank holidays.
  • Great training and development opportunities, with a clear career path.
  • A smart uniform and free life assurance.
  • 15% staff discount in any of our 300+ shops.

About Us:

Farmfoods is a leading retailer with a strong commitment to customer service and employee development. We offer a supportive and inclusive work environment, with opportunities for career growth and progression.



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