Client Liaison Officer
18 hours ago
We are proud to partner with a thriving organisation in Liverpool to find a Client Liaison Officer to join their team. The successful candidate will be responsible for handling queries from Key Accounts, processing claims, and maintaining accurate records.
The ideal candidate will have previous experience in administration or customer service and excellent organisational skills. They should be able to work effectively in a fast-paced environment and provide exceptional customer service. This role offers a competitive salary of £23,788 per annum and a standard working hours of 09:00 - 17:00, Monday to Friday.
Job Duties:
- Handle all queries from Key Accounts via email and telephone
- Process Claims in a timely manner, maintaining accurate records on the system
- Respond to emails, app messages, and incoming telephone calls
Skills and Qualifications:
- Previous administration or customer service administration experience
- Excellent customer service skills
- Excellent organisation skills
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