Sales and Service Representative

1 day ago


Corby, Northamptonshire, United Kingdom Northamptonshire Arts Management Trust (NAMT) Full time

About the Role:

We are seeking a highly skilled and motivated Sales Advisor to join our team at The Core at Corby Cube. As a Sales Advisor, you will be responsible for providing exceptional customer service, processing ticket sales, and promoting loyalty and subscription.

Key Responsibilities:

  • Selling tickets for all venues serviced by Northamptonshire Arts Management Trust (NAMT)
  • Providing excellent, informed, and courteous service to customers at all times
  • Assisting the smooth running of the Box Office by correctly taking cash, cheques, vouchers, or card bookings in person and by telephone
  • Staying up-to-date with the venue's website and online booking features

Essential Skills and Qualifications:

  • Proven experience working in a ticket/box office or similar busy sales-orientated environment
  • An interest in theatre, arts, and cultural activities
  • A commitment to diversity, representation, and inclusion
  • Flair for dealing with the public, with excellent customer service skills and demonstrable ability to talk enthusiastically about a range of products

Desirable Skills and Qualifications:

  • Experience in operating computerised ticketing systems, ideally TESSITURA
  • Previous experience/involvement in the arts
  • Cash handling/till reconciliation experience

How to Apply:

Please submit a covering letter stating your relevant experience, knowledge, and skills for the role along with your CV. We also require an equal opportunity monitoring form, which will be sent to you via email.



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