Assistant Store Manager

4 weeks ago


Crawley, West Sussex, United Kingdom British Heart Foundation Full time
Assistant Store Manager Opportunity

We are seeking an experienced Assistant Store Manager to join our team in Crawley. As an Assistant Store Manager, you will support the Store Manager with the day-to-day running of the store and take full responsibility in their absence.

Key Responsibilities:
  • Ensure highest standard of customer service
  • Achieve targets
  • Maintain a high standard of visual merchandising
  • Maximise sales through physical and digital channels
  • Support with the recruitment and development of volunteers
  • Achieve expectations within campaign activities
  • Work with the manager to generate stock

Our stores are fast-paced and trade 7 days a week, requiring flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries, and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.

What We're Looking For:
  • Experience in a customer-facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards
  • Results-driven but with a recognition of right result, right way

We offer a range of benefits, including 38 days annual leave, holistic support leave, and a pension with employer contribution of up to 10%. We're committed to fairness and consistency, using anonymous CV software during the application process. Early applications are encouraged, and we may close the advert early. Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.



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