Operations Director for Contractor Payroll

3 days ago


London, Greater London, United Kingdom CMR Jobs Limited Full time

Company Overview

We are CMR Jobs Limited, a leading player in the UK contractor payroll industry. Our commitment to excellence, innovation, and high-quality service has earned us a reputation as one of the most respected contractor payroll providers in the country.

Role Summary

We are seeking an experienced operations leader to join our dynamic leadership team as an Operations Director. As a key member of our senior management team, you will be responsible for overseeing the day-to-day running of our business, ensuring seamless operations, growth, and exceptional service delivery.

About the Role

  • Take ownership of day-to-day business operations, ensuring smooth and efficient service delivery across all departments.
  • Lead and manage operations teams, driving performance and ensuring high levels of customer satisfaction.
  • Work closely with the Managing Director (MD) and Financial Director (FD) to implement business strategies, focusing on scaling the business and improving processes.
  • Oversee payroll processing, ensuring accuracy and compliance for large volumes of contractors (10,000+).
  • Develop and monitor KPIs, operational processes, and performance metrics to ensure business goals are met.
  • Act as a strategic partner to the MD and FD, providing insights and recommendations to support business growth and scalability.

What We're Looking For

  • Experience: Significant experience in the temporary labour market (ideally in a payroll company or recruitment agency), with a strong understanding of large-scale operations.
  • Leadership: Proven track record of leading and managing operations teams, ideally with exposure to handling large volumes of contractors (10,000+).
  • Skills: Excellent problem-solving, strategic planning, and decision-making abilities.
  • Operational Expertise: Deep understanding of payroll processes, compliance, and the intricacies of managing high volumes of contractors and clients.
  • Mindset: A results-oriented, proactive leader with the ability to drive change and improve business performance.
  • Location: Flexibility to work in a hybrid model, with two days a week in the London office near London Bridge.

Why Join Us

  • Career-Defining Role: Take on a leadership role that offers significant impact and career growth opportunities.
  • Supportive Leadership: Work closely with the MD and FD to shape and drive business strategy.
  • Hybrid Working: Enjoy a flexible work schedule, with two days per week in the office in London.
  • Competitive Salary: Up to £70,000 with excellent benefits and career progression potential.


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