Customer Service Representative

2 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Tesco Full time
About the role
As a Tesco Colleague, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our shoppers. You will work closely with your colleagues to ensure that every customer leaves the store feeling satisfied and valued.

Key responsibilities
  • Know your customers and serve them with passion and pride, giving great natural service.
  • Be passionate and knowledgeable about the products and services within the store.
  • Work across the store in our service, picking and replenishment areas where required.
  • Put into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
  • Make decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
  • Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
  • Be knowledgeable about the store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
  • Handle products with care to maintain quality and ensure they reach customers in the best condition.

Working with us
  • We offer a competitive rate of pay, starting from £12.02 an hour, with opportunities for progression and development.
  • We provide a range of benefits, including holiday pay, flexible working, and access to exclusive discounts and rewards.
  • We foster a positive and inclusive work environment, where every colleague feels valued and supported.

About Tesco
Tesco is a leading retailer, committed to serving our customers, communities and planet a little better every day. We believe in diversity, equity and inclusion, and we strive to create a workplace where everyone feels welcome and valued. We offer opportunities for flexible working and are committed to providing a fully inclusive and accessible recruitment process.

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