Retail Operations Manager

1 day ago


Birmingham, Birmingham, United Kingdom Costa Coffee Full time
Role Overview

We are seeking a skilled Retail Operations Manager to join our team at Costa Coffee. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences.

With a passion for leadership and a drive to excel, you will lead by example and inspire your team to achieve their best.

Main Responsibilities:
  • Manage store operations to ensure seamless customer service and drive sales growth
  • Develop and train new Baristas to maintain excellent standards
  • Foster a positive team environment and motivate colleagues to succeed
  • Collaborate with colleagues to improve profitability and meet business objectives
Compensation Package:
  • A competitive salary of £40,000 per annum, rising to £55,000 with experience and training
  • Access to the Coca-Cola share scheme with matched contributions
  • A smart pension with matched contributions up to 10%
  • 50% discount on food and drinks in Costa-owned stores
  • The Costa Financial Support Fund for unexpected financial pressures


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