IT Infrastructure Lead
5 days ago
This is a unique opportunity to work as an IT Infrastructure Lead within a local government organisation. As part of our Corporate Systems team, you will be responsible for leading all support activities for systems within a portfolio of responsibility.
The successful candidate will provide direct line management of corporate systems support and training officers, ensuring effective delivery of all support and training functions. They will be responsible for providing day-to-day support, training, and guidance to end users of the systems in line with agreed policies.
A key aspect of the role is resolving user queries and issues via the call management system. Experience of managing a small team, creating and delivering training and support packages, and maintaining training documentation is essential.
The estimated salary for this role is £45,000 - £52,500 per annum, depending on experience.
Key Responsibilities:- Lead all support activities for systems within a portfolio of responsibility.
- Provide day-to-day support, training, and guidance to end users of the systems.
- Contribute to organisational and service-specific improvement.
- Support the Council's strategic objectives and transformation goals.
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