Care Services Liaison
3 weeks ago
We are seeking a skilled Client Services Advisor to join our team at Corinium Care. As the first point of contact for potential clients, you will play a crucial role in advancing customer enquiries through to the start of care.
Reporting to the Group Head of Sales, you will use a consultative approach with strong objection handling and strategic follow-up skills to drive new client registrations and meet monthly sales targets.
Key Responsibilities:
- Act as the first point of contact for all potential clients, providing excellent brand and product knowledge to ensure the products sold match their needs.
- Maximise up-sell and cross-sell opportunities across our service range and sister agencies.
- Achieve high levels of client service at all stages of the process to encourage repeat business.
- Meet and exceed personal objectives, including revenue, conversion, and productivity targets.
Requirements:
- Industry sales experience with a national care provider, preferably regulated.
- Alternatively, experience in consultative selling in sectors such as banking or insurance.
- Empathy, confidence, and articulation.
- Ability to be a trusted adviser and influencer.
- Self-motivated, proud to work in healthcare, and a proactive approach to challenges.
What We Offer:
- A fantastic set of benefits, including performance-based bonuses, 25 days annual leave, and a wide variety of career progression opportunities.
- Continuous learning and development opportunities, including personalised development plans and access to a wealth of learning resources.
- A supportive work environment where your efforts are valued and recognised.
Apply now to join our team and contribute to delivering excellent customer service and driving business growth at Corinium Care.
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