Front of House Team Member

22 hours ago


Newbury, West Berkshire, United Kingdom The Hare and Hounds Coaching Inn, Speen, Newbury,... Full time

Are you passionate about delivering exceptional guest experiences in a fast-paced and dynamic environment?

We are seeking a highly motivated and customer-focused Front of House Supervisor to join our team at The Hare & Hounds Coaching Inn, Speen, Newbury.

The successful candidate will be responsible for leading the front of house operation, ensuring that all guests receive an outstanding level of service, and maintaining consistently high standards of cleanliness and efficiency.

Salary: Up to £11.50 per hour (£7.50-£11.50 per hour)

About Us: We are part of Grosvenor Pubs & Inns, a group of exciting and desirable places to work. As a Front of House Supervisor, you will play a key role in delivering Guest Delight during every Guest Interaction.

Responsibilities:

  • Liaise with the management team to ensure seamless operations and maintain high standards of service
  • Train and develop new staff members to achieve excellent results
  • Improve productivity by implementing efficient systems and procedures
  • Take ownership of your performance and contribute to the success of the business

Requirements:

  • A passion for great food and drink and the ability to express enthusiasm and love for the fresh food and array of drinks we offer
  • A customer focused mindset and a commitment to pleasing guests and exceeding their expectations
  • An honest, dedicated, and hardworking approach with the ability to motivate and support others
  • A great sense of humour and the ability to enjoy your work and interact positively with customers and colleagues

Benefits:

  • Hourly rate up to £11.50 per hour
  • Free meals on duty
  • 30% discount on food and drink in all Grosvenor Pubs & Inns
  • Increased annual leave through length of service
  • 3% maximum pension contribution
  • Reduced rate if you wish to join the private healthcare scheme with Westfield Health
  • Support, training, and development to improve competency and skills in the role
  • Commitment from us towards ensuring progression opportunities

Working Hours:

  • No less than 6 hours per week

Location: The Hare & Hounds Coaching Inn, Speen, Newbury

Job Type: Full-time, Part-time, Permanent



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