Housekeeping Attendant

4 weeks ago


London, Greater London, United Kingdom Accor Full time

Job Title: Room Service Assistant

We are seeking a highly skilled and detail-oriented Room Service Assistant to join our team at The Hoxton Shepherd's Bush. As a Room Service Assistant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities:

  • Ensure guest rooms are cleaned to brand standards and are well presented and maintained.
  • Report any maintenance defects in guest rooms and public areas through KnowCross.
  • Ensure all public areas adhere to all brand standards and quality audit standards.
  • Oversee the delivery and collection of linen and terry on a daily basis.
  • Stock linen and housekeeping supplies on guest floors and in stores, and ensure storage areas are clean and well maintained.
  • Assist with other tasks to support the housekeeping team as required.
  • Ensure all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
  • Attend all training sessions required.

Requirements:

  • High level of verbal and written communication skills and competent computer skills.
  • Ability to build relationships with colleagues and customers.
  • Keen on the details and ensuring our rooms are to the highest standards for our guests.

About Us:

The Hoxton Shepherd's Bush is our fourth London Hoxton and located in the heart of Shepherd's Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet's serving Thai American comfort food.



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