Housekeeping Attendant
4 weeks ago
Job Title: Housekeeping Attendant
About the Role:
We are seeking a highly skilled and detail-oriented Housekeeping Attendant to join our team at The Hoxton Shepherds Bush. As a Housekeeping Attendant, you will be responsible for ensuring that our guest rooms and public areas are clean, well-maintained, and meet our brand standards.
Key Responsibilities:
- Responsible for the cleaning and servicing of guest rooms, ensuring they are always cleaned to brand standards and are well presented and maintained.
- Responsible for reporting any maintenance defects in guest rooms and public areas through KnowCross.
- Ensure that all guest rooms and public areas adhere to all brand standards and quality audit standards.
- Responsible for the cleaning and maintenance of exterior areas of the hotel, including guest entrances and loading bay areas.
- Oversee the delivery and collection of linen and terry on a daily basis.
- Responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, ensuring that these storage areas are clean and well maintained.
- Ensure guest floors are clean and well maintained at all times.
- Assist with other tasks to support the housekeeping team as required.
- Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
- Ensure all cleaning materials are handled correctly and be fully aware of COSHH regulations.
- Attend all training sessions required.
- Maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
- Provide the highest level of customer care and provide a friendly, helpful, and responsive level of service for our guests.
Requirements:
- High level of verbal and written communication skills and competent computer skills.
- Ability to build relationships with colleagues and customers.
- Keen on the details and ensuring our rooms are to the highest standards for our guests.
Qualifications:
Remote Work:
No
Employment Type:
Fulltime
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