Senior Operations Manager

2 weeks ago


Skegness, Lincolnshire, United Kingdom Butlins Full time
Shift Manager Role

About the Role

This is an exciting opportunity to join our Buffets Team as a Shift Manager. As a key member of our operational team, you will be responsible for ensuring daily plans are fulfilled and that the team is working together to deliver an exceptional guest experience. You will be a strong leader, able to motivate and engage your team to achieve our targets and maintain high operational standards.

Key Responsibilities:

• Lead and manage a team of hospitality professionals to deliver a high-quality service to our guests.
• Ensure that all operational plans are fulfilled and that the team is working together to achieve our targets.
• Support and coach the team to deliver a great guest experience and drive key targets such as add-on sales or promotions.
• Maintain high operational standards and ensure that all non-guest facing tasks are completed efficiently.

What We're Looking For

We are looking for an experienced leader from within an F&B environment who has a passion for delivering exceptional service. You will have a proven track record of leading and managing a team, with experience in training and coaching to deliver results. You will be a confident and decisive individual, able to think on your feet and make sound judgments in a fast-paced environment.

Our Culture

We are a fun and exciting company, committed to providing our guests with an Altogether More Entertaining and Fun Break. We are passionate about our three mighty values: Create Smiles, Get Stuck In, and Care For Each Other. If you share our values and are looking for a challenging and rewarding role, then we would love to hear from you.

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