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Senior Technical Consultant and Support Specialist

2 months ago

Bristol, Bristol, United Kingdom Care Managers Full time
Job Title:

Senior Technical Consultant and Support Specialist

Type of Vacancy: Permanent

Hours: 35

Location: Remote in the United Kingdom

Sector Specialisms Required: IT Consultancy experience

Role Overview:

We are seeking a highly skilled Senior Technical Consultant and Support Specialist to fill this critical role. The ideal candidate will have extensive experience in IT consultancy with advanced knowledge in Shibboleth Identity & Service Provider platforms, FreeRADIUS, or Microsoft NPS.

Key Responsibilities:
  • Translate complex customer requirements into functional solutions.
  • Operate as a lead in technical development and support.
  • Administer systems on both Linux and Windows platforms, including applications like Apache HTTPD.
  • Manage virtual machines in Azure, AWS, and on-premises systems such as HyperV and VMware.
  • Utilize source control tools like Git, GitLab, and GitHub.
  • Handle encryption basics, including key and certificate management.
  • Apply knowledge of Internet standards and RFCs.
  • Use XML or other markup/programming languages.
Skills and Behaviours:
  • Deliver service excellence for all customers.
  • Stay motivated to keep abreast of technical advances.
  • Learn quickly and commit to continuous professional development.
  • Maintain a positive, can-do attitude.
  • Establish personal credibility and relationships professionally.
  • Work independently without significant oversight.
  • Organize and discipline to focus on long-term goals.
  • Think creatively and offer critical analysis constructively.
  • Converse and negotiate with both technical and non-technical staff.
  • Balance conflicting requirements, such as security vs. usability.
  • Rapidly acquire knowledge of new technologies.
Requirements:

Experience:

  • Lead experience in technical development/support.
  • System administration on Linux and Windows.
  • Experience with virtual machines in cloud and on-premise environments.
  • Familiarity with source control and encryption basics.
  • Knowledge of Internet standards and programming languages.

Qualifications:

  • Degree in computing/information science or similar work-based experience.