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Clinical Administration Coordinator
4 weeks ago
Job Overview
We are seeking a highly motivated and organized individual to join our Ophthalmology Administration team at the John Radcliffe Hospital as a Patient Pathway Coordinator.
The successful candidate will provide an efficient and effective clinical administration service to the department, consultants, nurses, and wider clinical team. They will also be responsible for attending to patients, colleagues, and referrers to the service, promptly and courteously at all times, and be a worthy front-line representative of our high-quality service.
Main Duties of the Job
1. To attend to patients, colleagues, and referrers to the service, both in person and on the telephone, promptly and courteously at all times, and be a worthy front-line representative of the high-quality service.
2. To provide an efficient and effective clinical administration service to the department, consultants, and designated medical staff. Be the first point of contact for the consultants and clinical teams. Coordinate the workflows through the admin team to ensure consistency across the service.
3. To work within an administrative team dedicated to quality and effective patient care and maintaining Trust policy on patient confidentiality.
4. To work according to the administrative processes in place to support the delivery of Trust and national targets, especially with regards to the -week pathway.
Working for Our Organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, and Nuffield Orthopaedic Centre in Headington, and the Horton General Hospital in Banbury.
Our values, standards, and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues, and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement, and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
