Customer Experience Specialist
1 week ago
We are looking for a skilled CUSTOMER EXPERIENCE SPECIALIST to join our Octane Recruitment team at Toyota Edgware dealership in London. This exciting opportunity allows you to deliver exceptional customer experiences and drive sales growth while working with cutting-edge automotive technology.
**Job Summary:**
This role involves managing customer interactions, ensuring timely and efficient vehicle services, and collaborating with the service team to meet sales targets.
**Responsibilities:**
- Building strong relationships with customers to increase loyalty and retention
- Coordinating vehicle maintenance and repair services
- Assisting in achieving sales targets through effective upselling and cross-selling strategies
**Benefits:**
* A competitive salary of £28,000 - £38,000 per annum (dependent on experience)
* Opportunities for career progression and professional growth
* Collaborative and dynamic work environment
**Requirements:**
* Previous experience in a customer-facing role
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
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