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Plumbing and Heating Professional

2 months ago

Redruth, Cornwall, United Kingdom MKM Building Supplies Full time

Job Summary

We are seeking a highly skilled and experienced Senior Sales Specialist to join our team at MKM Building Supplies. As a key member of our sales team, you will play a vital role in driving sales growth and delivering exceptional customer service.

Main Responsibilities

  • Maximise sales by building strong relationships with customers, both over the phone and in person.
  • Provide quotations to customers, follow up on sales leads, and proactively develop new business opportunities.
  • Work closely with the sales team to achieve sales targets and contribute to the overall success of the business.
  • Develop and maintain excellent product knowledge to provide expert advice to customers.
  • Ensure excellent customer service standards are met, responding promptly to customer inquiries and resolving any issues in a professional and courteous manner.

Requirements

  • Previous sales experience in a similar role within a builders' merchant environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong product knowledge and a genuine commitment to providing exceptional customer service.
  • Ability to work in a fast-paced environment, prioritising tasks and managing multiple sales leads.
  • Computer literate and proficient in using sales software and systems.

Benefits

  • Competitive salary package.
  • Performance-related bonus.
  • Contributory pension scheme.
  • Perkbox discounts.
  • Financial planning support.
  • Holiday accrual on length of service.
  • Free parking.
  • Cycle to work scheme.
  • Enhanced maternity/paternity pay.
  • Mental health support and employee assistance program.