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Sales Support Coordinator
2 months ago
The Recruitment Co is seeking a highly skilled Sales Support Administrator to join our expanding team. As a Sales Support Administrator, you will play a crucial role in supporting our sales team in achieving their targets and goals.
Key Responsibilities:
- Meet Sales Targets: Consistently achieve targets and goals set for the production and completion of summary packs and other services requested by clients.
- Client Liaison: Confidently deal with clients and customers when arranging estate agent and other property professionals' visits.
- Problem-Solving: Recommend solutions to problems and communicate these in a timely and professional manner.
- IT System Maintenance: Ensure I.T systems are maintained with accurate detailed information, documents stored & maintained correctly and all communications are recorded in a clear & concise manner to give a good audit trail.
- Service Standards: Ensure at all times that we adhere to and meet the service standards and service levels that our clients expect on a client-specific basis.
- External Liaison: Liaise with external parties and suppliers to provide third-party services including RICS valuations, contractor and other reports as required.
Requirements:
- Workload Management: Able to manage own workload but as part of a team and complete required actions through the effective use of our bespoke operating platform SAMS.
- Communication: Able to communicate professionally and effectively with all parties (internal and external) to ensure that we are portrayed in the best possible light.
- Policy Knowledge: Studying and reviewing all company policies to ensure your knowledge remains current and you have completed tests within time frames set.
- Appraisal Process: Contributing to the 1-1 appraisal process and providing supporting evidence.
- Ad-Hoc Projects: Participating in ad-hoc projects as and when required by your colleagues and management team.
- Work Prioritization: Prioritizing work, chasing agents and other stakeholders to ensure all reports, paperwork and other actions are completed in line with Service Level Agreements.
What We Offer:
- Competitive Salary: A starting salary of £22,500 + commission.
- Permanent Role: A permanent role, with 37.5 hours per week.
- Holidays: 28 Holidays, including bank holidays.
- Company Pension: Company Pension.
- Free Parking: Free parking.
